Returns

Returns & Refunds

If something is not right with your order, contact FITCNT support and we will help you work through it.

Before Returning An Item

Please contact us before sending anything back. Include your order number, email address, and a short explanation so the team can review the request properly.

Damaged Or Incorrect Orders

If your order arrives damaged or incorrect, take photos of the package and product, then contact us as soon as possible. We will review the issue and help with the next step.

Refund Timing

Approved refunds are returned to the original payment method. Bank and payment-provider processing times can vary.

What To Include

  • Order number
  • Email used at checkout
  • Photos, if relevant
  • Short description of the issue